1. Apply the highest standards of excellence to the design and delivery of all products and services.
2. Develop, nurture, and maintain satisfied customers.
3. Provide support to the customers, embracing personal values to include integrity, accountability, dedication, pride, and trust.
4. Foster education and stay abreast of technology and standards relative to the company products and services.
5. Recognize that customer satisfaction is essential to the future success of the company.